Terms & Conditions

Terms & Conditions 📜

Welcome to Gensobike! By using our website and purchasing our products, you agree to the following terms and conditions:

1. General Terms

• By placing an order, you confirm that you are at least 18 years old or have parental consent.

• We reserve the right to update or modify these terms at any time.

2. Orders & Payments

• All orders must be paid in full before processing.

• We accept Credit & Debit Cards (Visa, Mastercard, etc.).

• In case of payment issues, contact us at support@gensobike.com.

3. Shipping & Delivery

• Standard Delivery (1 day - 5 days): Free (0 DH)

• Express Delivery (24h - 48h): 45 DH

• We are not responsible for delays caused by external factors (e.g., weather, courier issues).

4. Returns & Refunds

• You can return/exchange items within 7 days of delivery if they are unused and in original packaging.

• Refunds will be processed within 7-10 business days after approval.

• Shipping costs for returns are the customer’s responsibility.

5. Privacy Policy

• Your personal information is kept secure and will not be shared with third parties.

• By using our website, you agree to our Privacy Policy.

6. Intellectual Property

• All content, including designs and logos, are the property of Gensobike and may not be used without permission.

7. Contact Us

For any questions or concerns: 📩 Email: support@gensobike.com
📞 Phone: +212 XXX XXX XXX

Thank you for shopping with Gensobike! 🏍️🔥