FAQ

Frequently Asked Questions (FAQ) ❓

1. What payment methods do you accept?

We accept Credit & Debit Cards (Visa, Mastercard, etc.).

2. How long does shipping take?

3. Can I track my order?

Yes! Once your order is shipped, we will send you a tracking number via email.

4. Do you offer international shipping?

Currently, we only ship within Morocco.

5. Can I return or exchange a product?

Yes, you can return or exchange items within 7 days of receiving your order, provided they are unused and in original packaging.

Contact us at support@gensobike.com for assistance.

6. How can I contact customer support?

You can reach us via: 📩 Email: support@gensobike.com
📞 Phone: +212 XXX XXX XXX

If you have any other questions, feel free to contact us. We’re happy to help! 🏍️🔥